TredFi Relay · Your customers. Your conversations.
Bring your Meta leads and existing customers into one follow-up workspace. Built for auto dealers and tire & wheel merchants.
See the preapproval campaign journey
Use Relay for the people who respond to your ads and the people already in your database. You choose where the next opportunity comes from.
Create and manage Facebook and Instagram ads in your own Meta Ads Manager account. Keep control of your creative, budget, and audience; use Relay for the follow-up that comes next.
Start with customer records from your dealer DMS or CRM, TredFi OS, or your tire and wheel shop’s existing POS or operating system. Revisit past inquiries, open quotes, and previous customers.
No additional Meta ad spend required for database follow-up.
For tire & wheel merchants
Run a preapproval campaign from your own Meta account. Pair Relay follow-up with TredFi’s financing and shopping tools to guide customers from their first click through a purchase and installation appointment.
Invite shoppers to explore preapproval for tires and wheels through your own Meta campaign.
Let the customer apply and review the options available from the financing provider.
Help them select tires and wheels, review fitment, and work through the quote.
Use Relay follow-up to answer questions and help the shopper continue to checkout.
Coordinate the installation request and confirm the appointment with your shop.
This journey combines Relay with TredFi financing, Studio, and TredFi OS. Connections are scoped during pilot onboarding; financing decisions and terms depend on the provider, and your shop confirms appointments.
RCS rich messaging
Show customers what they can buy and give them an easy next step. RCS brings your brand, product imagery, and useful actions into the conversation on their phone.
Show your business name, logo, and an approved sender identity so customers can recognize the team they’re talking to.
Share the vehicle, the wheel finish, or the complete build in a rich message card. Give shoppers something they can picture buying.
Let customers compare vehicles, tires, or wheel packages in a visual carousel, with a relevant action attached to each option.
Offer actions like Explore financing, View quote, Request installation, or Get directions. Take the customer straight to the right next step.
Give customers simple choices such as Check fitment, Show me options, or Talk to the team, without making them type out every request.
Use available delivery and read signals to guide follow-up, with an eligible SMS fallback for customers who can’t receive RCS.
The RCS experience shown is illustrative. Relay’s live RCS connection is in development and requires provider integration and sender approval. Features vary by carrier, device, and messaging app; eligible SMS fallback is configured separately.
A focused workspace for responding to leads, restarting conversations, and helping customers take the next step. You stay in control of the ads and the customer relationship.
Keep conversations, customer details, and ownership together so your team knows who needs a reply and who is handling it.
Plan messages for new inquiries, returning shoppers, open quotes, and purchase or service check-ins. Your team reviews each message before sending.
Use AI to interpret customer messages and review the proposed response. Give your staff useful assistance while keeping them in charge of the conversation.
Carry vehicle interest or a tire and wheel quote into a visit or installation request. Track the request and the confirmed appointment together.
See how Relay brings follow-up to your own Meta campaigns and existing customer database, including a tire and wheel journey from preapproval to purchase and installation appointments.
This 72-second overview also previews RCS rich cards, quick replies, and customer actions. The RCS experience is illustrative; live integration is in development.
[Instrumental music] Your ads. Your customers. Your follow-up. Run your own Facebook and Instagram campaigns. Keep control of your account, creative, and ad budget. Work your existing DMS, CRM, or shop database. No additional Meta ad spend. Platform and messaging costs are separate. From a preapproval campaign to an installation appointment. Financing. Package. Purchase. Appointment. Provider terms and shop confirmation apply. RCS: your brand, rich product cards, photos, and video. Swipeable options. Illustrative preview; live RCS integration is in development. Quick replies and actions for financing, quotes, and appointments. Delivery and read signals; eligible SMS fallback. Provider setup and device support required. Help customers choose a package and check out. Relay supports the conversation. TredFi shopping and financing tools support the purchase. Carry follow-up through to installation. Review the package. Request an appointment. Confirm availability and the appointment with the shop. Your campaigns. Your customer list. A clear next step. See TredFi Relay. tredfi.com/relay
Relay is being built for merchants who want to run their own ads and manage customer follow-up in one focused platform. The core is lead conversations, database reactivation, rich messaging, AI assistance, and appointments. We’ll walk through your current workflow and confirm which capabilities and connections fit your business.
Yes. You create and manage campaigns in your own Meta Ads Manager account, with control over the creative, budget, and audience. Relay focuses on the lead conversations and follow-up after the inquiry. Publishing ads inside Relay is not part of the current product.
Yes. Working existing customer records does not require a new Meta campaign or additional Meta ad spend. Start with an exported customer list from your dealer DMS or CRM, TredFi OS, or your shop’s existing POS or operating system. Your team reviews the records and plans the relevant follow-up. Platform and messaging costs are separate from ad spend.
Your Meta ad invites shoppers to explore preapproval or prequalification with a financing provider. TredFi’s financing and shopping tools support the application, package selection, and checkout; Relay supports the conversations and follow-up through an installation appointment. This is a combined TredFi workflow scoped during onboarding. Approval and terms depend on the financing provider, and your shop confirms the installation time.
Relay is designed to work alongside those systems. Customer lists can be imported, while Relay gives your team a place to work conversations and follow-up. Direct connections to your specific systems are reviewed during pilot onboarding.
AI helps staff interpret messages and review suggested next steps. Follow-up schedules prepare messages for staff review, with pauses when replies or other changes need attention. The current workflow keeps your team responsible for approving outbound messages.
RCS supports a branded business sender, photos and videos, swipeable product cards, quick replies, and buttons that open financing, quotes, directions, or appointment requests. Delivery and read signals can help your team plan follow-up. Actions open the relevant flow; financing decisions and confirmed appointments still come from the provider and your shop. Relay’s live RCS connection is in development. Sender approval, provider setup, and customer device support are required; eligible SMS fallback is configured separately.
Customer-list import is implemented in the pilot product. Talk with our team about your current campaigns, customer records, and appointment workflow. Native Meta and business-system connections are still being completed and validated, and live texting requires pilot setup and testing.
Walk through your Meta campaigns, existing database, and appointment process with us. See how Relay can fit the way your business sells.